WE’D LOVE TO HEAR FROM YOU
Begin a
Conversation
Whether it’s about a piece, a partnership, or simply our story,
we respond to every message personally. No bots, no
templates.
FASTEST RESPONSE
Chat with us directly. Most Messages answered within 2 hours during business hours.
FOR THOUGHTFUL QUERIES
Email Us
We reply to every email personally within one business day.
FOLLOW THE STORY
See the hands behind the work. Stories, process, and the artisans who made it.
WRITE TO US
Every Message
Read Personally.
We do not believe in automated replies. When you write to Trayati,
a real person reads it and responds with the same care we put into every piece we make.
QUESTIONS
Things People Often Ask.
Most orders are dispatched within 3–5 business days as pieces are either made-to-order or curated from our current studio stock. Pan-India delivery typically takes 5–8 business days after dispatch. You’ll receive a tracking link as soon as your piece leaves the studio.
Yes, we welcome bespoke commissions. Whether you have a specific size, colour, or functional need, we work with our artisan partners to bring your vision into being. Please write to us or use the form above and select “Custom or bespoke commission” as your reason. Lead times for commissions typically range from 4–8 weeks.
International shipping is available for select pieces. Rates and timelines vary by destination and the nature of the piece. Write to us at hello@trayati.com or WhatsApp us, and we’ll give you an accurate quote and timeline for your location.
We work with a small number of curated retail and hospitality partners who share our values. If you believe your space is a good home for Trayati work, we’d love to hear from you. Select “Wholesale / Retail partnership” in the contact form and tell us a little about your space.
